Hello, This is Flybit.
August 17 is designated as a temporary holiday, we are informing you of the change in deposit and withdrawal time and customer center operation time, so please refer to this information.
▶Guidance on the hours of operation of the Customer Center on temporary holidays
Date: 2020.08.17 (Monday) 11:00 to 17:00 (UTC +9)
▶Guides on the operation of the Customer Center on Temporary Holidays
-KRW Deposit: If requested and deposited amount match, processed within the operation hour.
-Digital Asset Depot : Automatic deposit 24 hours a day， 365 days after block chain confirmation
-KRW and Digital Asset Withdrawal: Processed after the FDS (Fraud Detection System) screening in the operation hour.
※ For inquiries received within the customer center operating hours, 1:1 answers and one-day chat consultation are available.
※ In the event of a block chain network and technical issues during the weekend and holidays, the withdrawal of KRW and Cryptocurrency may be delayed.
※ Inquiries and withdrawals received outside of operating hours will be processed sequentially on the following business day.
Flybit will do its best to protect our customers' assets and provide better service.
Thank you.
August 14, 2020
Flybit
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